.case-conversation{display:grid;grid-gap:18px;gap:18px;padding:24px;border:1px solid #dde3ea;border-radius:24px;background:#fff;box-shadow:0 16px 44px rgba(12,35,64,.08)}.case-conversation-header{display:flex;align-items:flex-start;justify-content:space-between;gap:18px}.case-conversation-header small{display:block;margin-bottom:7px;color:#9a7a34;font-size:11px;font-weight:900;letter-spacing:.18em}.case-conversation-header h3{margin:0;color:#102844;font-family:Georgia,serif;font-size:28px}.case-conversation-header p{margin:8px 0 0;color:#697386;line-height:1.55}.case-conversation-header>span{flex:0 0 auto;display:grid;place-items:center;min-width:86px;height:38px;padding:0 14px;border-radius:999px;background:#f3ead5;color:#8a6925;font-size:12px;font-weight:900}.case-conversation-thread{min-height:210px;max-height:560px;overflow-y:auto;display:flex;flex-direction:column;gap:12px;padding:18px;border-radius:20px;background:#f6f4ef;scrollbar-width:thin}.case-conversation-empty{margin:auto;display:grid;grid-gap:7px;gap:7px;text-align:center;color:#8993a2}.case-conversation-empty b{color:#23364f}.case-conversation-message{width:min(78%,720px);display:grid;grid-gap:9px;gap:9px;padding:14px 15px;border-radius:18px;box-shadow:0 7px 18px rgba(11,35,64,.06)}.case-conversation-message.received{align-self:flex-start;background:#fff;color:#27384f;border-bottom-left-radius:6px}.case-conversation-message.own{align-self:flex-end;background:#102b4d;color:#fff;border-bottom-right-radius:6px}.case-conversation-message.internal{align-self:flex-end;background:#fff8e6;color:#6e551b;border:1px dashed #d5b45f}.case-message-meta{display:flex;justify-content:space-between;gap:16px;align-items:center}.case-message-meta b{font-size:12px}.case-message-meta time{font-size:10px;opacity:.68}.case-conversation-message p{margin:0;white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.55}.case-message-read{justify-self:end;opacity:.72;font-size:10px}.case-message-files{display:grid;grid-gap:7px;gap:7px}.case-message-files button{width:100%;display:grid;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;grid-gap:10px;gap:10px;padding:10px;border:1px solid rgba(125,145,170,.22);border-radius:13px;background:hsla(0,0%,100%,.9);color:#18314f;text-align:left;cursor:pointer}.case-conversation-message.own:not(.internal) .case-message-files button{background:hsla(0,0%,100%,.96)}.case-message-files button>span{width:30px;height:30px;display:grid;place-items:center;border-radius:9px;background:#e9ddbd;color:#7e6229}.case-message-files button div{min-width:0;display:grid;grid-gap:2px;gap:2px}.case-message-files button b{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:11px}.case-message-files button small{color:#7d8797;font-size:9px}.case-message-files button em{font-style:normal;font-size:10px;font-weight:900;color:#8b6a28}.case-conversation-form{display:grid;grid-gap:12px;gap:12px}.case-conversation-form textarea{width:100%;min-height:100px;resize:vertical;padding:15px 16px;border:1px solid #d6dde6;border-radius:17px;background:#fbfcfd;color:#162d49;font:inherit;line-height:1.5;outline:none}.case-conversation-form textarea:focus{border-color:#c8a75f;box-shadow:0 0 0 4px rgba(200,167,95,.13)}.case-conversation-actions{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.case-file-picker{position:relative;display:inline-flex;align-items:center;min-height:42px;padding:0 14px;border:1px solid #d4dbe5;border-radius:13px;background:#fff;color:#23364f;font-size:12px;font-weight:800;cursor:pointer}.case-file-picker input{position:absolute;inset:0;opacity:0;cursor:pointer}.case-internal-toggle{display:inline-flex;align-items:center;gap:8px;color:#75591c;font-size:11px;font-weight:800}.case-internal-toggle input{accent-color:#c7a65e}.case-conversation-actions>button{margin-left:auto;min-width:120px;min-height:43px;padding:0 18px;border:0;border-radius:13px;background:#102b4d;color:#fff;font-weight:900;cursor:pointer}.case-conversation-actions>button:disabled{opacity:.55;cursor:wait}.case-selected-files{display:flex;gap:7px;flex-wrap:wrap}.case-selected-files span{padding:7px 10px;border-radius:999px;background:#f3ead5;color:#765b20;font-size:10px;font-weight:800}.case-file-limit{color:#98a1af;font-size:10px}.case-conversation-error{margin:0;padding:11px 13px;border:1px solid #e4b9bd;border-radius:12px;background:#fff1f2;color:#9a3440;font-size:12px;font-weight:700}@media(max-width:760px){.case-conversation{padding:18px 14px;border-radius:20px}.case-conversation-header{display:grid}.case-conversation-header h3{font-size:24px}.case-conversation-header>span{justify-self:start}.case-conversation-thread{max-height:500px;padding:12px}.case-conversation-message{width:92%;padding:12px}.case-message-meta{align-items:flex-start;flex-direction:column;gap:3px}.case-conversation-actions{display:grid;grid-template-columns:1fr auto}.case-file-picker{justify-content:center}.case-internal-toggle{grid-column:1/-1}.case-conversation-actions>button{margin:0;min-width:108px}.case-message-files button{grid-template-columns:auto minmax(0,1fr)}.case-message-files button em{display:none}}